Manage your WESA Membership
Available to WESA members only. Not yet a WESA member? Click here to donate!
Important: You cannot cancel your sustaining membership through this account. To cancel, please email firstname.lastname@example.org
Online Account Benefits
Make a Donation
Supporting 90.5 WESA is quick and easy with your WESA Member Connect account. Simply login and click the Donate tab at the top of the page. This tab will allow you to increase your monthly sustaining gift or make an additional one-time gift.
Become a Sustaining Member
WESA members and listeners who would like to take advantage of Sustaining Membership benefits can sign-up as monthly donors by logging into their WESA Member Connect accounts and clicking the Donate tab at the top of the page.
Update Payment Information
WESA members can update credit card, debit card or EFT information on their current active donations by logging in to their WESA Member Connect account and clicking the My Account tab > Stored Payment Info.
Change to EFT
Sustaining members who use Electronic Funds Transfer (EFT) to make their monthly contribution help WESA control costs by reducing expenses associated with the processing of recurring credit card payments. To switch your payment method to EFT, login to your account and select the My Account tab > Current and Past Donations.
Generate Tax Receipt
Charitable gifts to 90.5 WESA may be tax deductible. Members who would like to print a receipt for tax purposes can do so by logging into their account and selecting the My Account tab > Tax Receipt.
Change Contact Information
WESA members can change their street address, phone number, and email address on file by logging into their accounts and selecting the My Account tab > My Information.
WESA members are always encouraged to share their feedback. To submit comments, questions, or other information, login to your account and click the Contact Us tab.
How to set up your WESA Member Connect Account
Please note: New Accounts can take up to 48 hours to process
From the WESA homepage:
Step 1: Click the WESA Member Connect login button on wesa.fm
Step 2: Click the "Sign up for an account" link on the login page
Step 3: Fill out and submit the form
(We do not currently support automated username retrieval. Making a note of your username will help avoid delays when accessing your account.)
How do I login to my WESA Member Connect account?
Step 2: Enter your username and password, then click the login button
Note: Use the automated forgot password link if you do not remember your password. If you do not remember your username, please contact member services for assistance at email@example.com or call 412-697-2955.
What is a WESA Member Connect account?
The new WESA Member Connect account is an easy way for current members to view, track, and change their membership details. Current members must create an account with a username and password to login and see their giving history with 90.5 WESA.
How is the WESA Member Connect account different from my membership?
Your WESA Member Connect account is an easy way for you to view, track, and change your membership details via the creation of a username and password. With an active account you can update your payment information, print your annual tax receipt, increase your annual donation, and more!
Note: A WESA Member Connect account is not required for an active membership; the use of this system is optional.
Do I have to create an account if I'm already a member?
Yes. Here's how it works:
- Create a username and password and fill out your basic contact information.
- Membership staff confirms and links your username with your membership. Your username will be confirmed within two business days.
- A confirmation email will be automatically sent when your membership account is ready for you to access.
On my homepage, it says my member status is inactive, what does that mean?
If your member status is listed as "Inactive", your membership has either expired or has been canceled. If this status does not reflect what you think it should, please email us at firstname.lastname@example.org.
I can't update my payment method because an active donation is not listed--what should I do?
If nothing is listed in the "Active Donations" section of your account, your donation might be in the process of auto-renewing, or it could be expired or cancelled. Email us at email@example.com with questions about your donation.
I have a membership with both WYEP and WESA, can I see both accounts from the online portal?
Once you login to your account, you can switch between station membership accounts. If your other station membership is not listed as an option under the "Accounts" tab, please contact us directly at firstname.lastname@example.org so we can verify your membership.
Why can't I see my current stored payment information?
To keep your information secure, when you login to your account for the first time you will not have access to any stored payment information. You will need to add this information even if you are already a sustaining member.
Note: Whenever you update your payment information for a pledge, you will first need to add your new stored payment information before also linking it to your pledge.
How do I view my giving history?
- Hover over "My Account" and select "Current and Past Donations"
- Under "Previous Donations", you will be able to view your donations from the past eight years. This will include completed and canceled donations.
- Click "View Details" to see a breakdown of a recent donation
If you have an unpaid pledge or an active sustaining membership pledge, that pledge will be viewable in the "Active Donations" section.
Not all of my giving history is listed on my account; where do I find it?
If you've clicked on "Current and Past Donations" and you do not see all your donations listed, here's what may have happened:
- We could have a duplicate giving account on file for you, especially if you've moved.
- Occasionally, donors confuse us with other public media organizations in the Pittsburgh region
Please contact us at email@example.com with any questions about your donations and account.
I received an error message, what should I do?
We may not have your username properly tied to your account. Email firstname.lastname@example.org with your full name and any identifying contact information and we will resolve the issue quickly.
What does auto-renewing mean?
Our system still operates on an annual basis, so once you have completed 12 donations, our system views your pledge as "fulfilled". The Sustainer Flag that we place on your pledge tells our system that your pledge should continue, so automatically creates a new pledge that will process new payments.
Why do I have so many cancelled pledges on my account?
A change to your payment amount or payment method (using a new credit card number) often results in a "canceled" pledge, with a replacement pledge reflecting the update.
I tried to reset my password but never received an email, what should I do?
Try checking your spam/junk folder. It is also possible if you have multiple email addresses on file, it was automatically sent to your primary email address on file (which does not have to match your login information). To confirm your primary email address on file, please email email@example.com.
I signed up for a WESA Member Connect account but never received a confirmation email, what should I do?
If you signed up for a WESA Member Connect account and you still haven't received a confirmation email after two business days, please check your spam folder. You can also click here to try and log in using the information you provided on the sign up form. If you are unable to find the confirmation email in your junk folder and are unable to login at this link, please email firstname.lastname@example.org.
I want to update my sustaining membership but I do not want to create a WESA Member Connect account. What should I do?
If you do not want to create a WESA Member Connect account but would like to change the monthly amount of your sustaining membership, you can do that at this link. If you would like to cancel your WESA membership, please email us at email@example.com or call 412-697-2955.