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Short: Bartender Confidential

Margaret J. Krauss
90.5 WESA
Nicole Battle is a bartender at DiAnoia’s Eatery in the Strip District.";

An ice machine breaks; a cook cuts her hand; the kitchen runs out of a key ingredient early in the night. After 20 years in restaurants, bartender Nicole Battle has seen it all. No matter what is going on behind the scenes, “you're expected to be on all the time,” she said. “It’s ... insanely mentally challenging sometimes.”

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Margaret J. Krauss is WESA’s senior reporter. She covers development and transportation, and has produced award-winning podcasts on housing, work, and Pittsburgh’s lesser-known history. Before joining the newsroom full time, she covered the challenges facing Pennsylvania cities as a statewide reporter, and spent another life as an assistant editor for National Geographic Kids Magazine in Washington, D.C. She can be reached at mkrauss@wesa.fm.