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Short: Bartender Confidential

Margaret J. Krauss
90.5 WESA
Nicole Battle is a bartender at DiAnoia’s Eatery in the Strip District.";

An ice machine breaks; a cook cuts her hand; the kitchen runs out of a key ingredient early in the night. After 20 years in restaurants, bartender Nicole Battle has seen it all. No matter what is going on behind the scenes, “you're expected to be on all the time,” she said. “It’s ... insanely mentally challenging sometimes.”

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Margaret J. Krauss is WESA's development and transportation reporter. She previously worked for Keystone Crossroads, a statewide reporting initiative that covers problems facing Pennsylvania's cities and possible solutions. Before joining Keystone Crossroads, Margaret produced a 48-part radio series about Pittsburgh's lesser-known history, biking 2,000 miles around the region to do so.