From today, the Atlanta-based carrier is offering free Wi-Fi on 55 domestic flights; it’s a trial to see how passengers use it and whether Delta’s service can support the demand.
"Individuals, when they’re flying, want to do the same sort of thing that they’re doing when they’re at Starbucks," said Robert Cole, analyst with travel research company, Phocuswright.
He thinks this is something that will differentiate Delta among other carriers. Right now, only Jet Blue offers free Wi-Fi on its flights.