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Airline operations are getting worse — even as the industry turns a profit

With the constant news of airline cancellations, stranded passengers, missing bags, strikes and price hikes you may be surprised to find that the big players in the industry are still turning a very healthy profit.

Seth Kaplan is Here & Now’s transportation analyst and he’s been delving into the numbers behind airline success and failure. He joins Scott Tong to talk about his findings.

This article was originally published on WBUR.org.

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