Wendy Urbanic

Identity & Community

City Overhauls 311 Non-Emergency Center With New Software, App

Mike Richards

Friday is 3/11 and to celebrate, the city's Department of Innovation and Performance unveiled new software and a mobile app for Pittsburgh’s 311 response…
Politics & Government

Pittsburgh’s 311 Response System Slated for Decades-Overdue Facelift

Liz Reid

Even in 2014, fulfilling a request for service made to the city of Pittsburgh’s 311 Response Center involves data entry and paper printouts. But all that…