Play Live Radio
Next Up:
0:00
0:00
Available On Air Stations

T-Mobile Fined $48M Over Slowing 'Unlimited' Data Plans

IMG_9725.JPG
Sarah Kovash
/
90.5 WESA

T-Mobile, the country's No. 3 wireless carrier, will pay $48 million for not clearly telling customers how "unlimited" data plans weren't really, well, unlimited.

The Federal Communications Commission said Wednesday that T-Mobile had a policy to slow down the speeds of customers who were the heaviest data users. But the company didn't let customers know how much data used would trigger the lower speed.

The FCC says T-Mobile started doing a better job with disclosures in June 2015.

The carrier now says in small print on its website that slower speeds may result for customers using more than 26 gigabytes a month.

Asked about changes to company policy, a T-Mobile spokesman referred to CEO John Legere's tweet that it was a "good settlement" and more information is good for customers.

 

To make informed decisions, the public must receive unbiased truth.

As Southwestern Pennsylvania’s only independent public radio news and information station, we give voice to provocative ideas that foster a vibrant, informed, diverse and caring community.

WESA is primarily funded by listener contributions. Your financial support comes with no strings attached. It is free from commercial or political influence…that’s what makes WESA a free vital community resource. Your support funds important local journalism by WESA and NPR national reporters.

You give what you can, and you get news you can trust.
Please give now to continue providing fact-based journalism — a monthly gift of just $5 or $10 makes a big difference.