Margaret J. Krauss / 90.5 WESA

Dentist Lorraine Callen sees a lot of patients at Allegheny General Hospital. Using special magnifying lenses, called loupes, she is able to see their teeth much better. It has also played havoc with her memory. She can’t always remember a patient by their name, but when she sees their teeth or an x-ray, “I can remember people's stories about their grandkids.”

The Right Tool For The Job

Mar 13, 2019
Margaret J. Krauss / 90.5 WESA

The English language is loaded with idioms related to tools: tightening the screws, burying the hatchet, and hitting the nail on the head, to name just a few. But for automotive technician Andrew McHaney having the right tool for the job is much more than a metaphor.

Caution: Floor Slippery When Frozen

Mar 6, 2019
Kevin C. Brown / 90.5 WESA

Gordon Nolan spends a lot of time on the ice, but rarely on skates. As the head of maintenance at Alpha Ice Complex in Harmar, it is his job to keep three ice rinks ready for hockey teams, figure skaters, and the public. In more than a decade of working on the ice, he has only fallen twice. “That’s pretty good, I think.”

Margaret J. Krauss / 90.5 WESA

They’re everywhere — creators, innovators, mavericks — and they sure do know how to suck all the air out of a room. But most of the world’s work isn't making the newest technology or shaking up an entire industry, it’s shepherding the things that already exist. The falls a figure skater won’t take because the ice is perfect; the angst a patient won’t feel because a dentist helps care for her teeth; the hours not spent roadside thanks to an automotive technician: this is the fruit the maintainers' labor.