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No One Likes To Miss The Bus: How Commuters Make Room For One More

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Kevin C. Brown
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90.5 WESA
During rush hour, Port Authority operator Jill Smallwood appeals to the better angels of her riders' natures.

Community can exist in any place where two or more humans gather. Port Authority operator Jill Smallwood sees it at rush hour, as she drives the P1 route from downtown Pittsburgh to Swissvale and back again.

As her bus gets crowded, Smallwood can’t see all the way to the back of the bus, so she’ll appeal to her riders, “Do we have any room in the back?” Most of the time, they make space for one more.

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Margaret J. Krauss is WESA's development and transportation reporter. She previously worked for Keystone Crossroads, a statewide reporting initiative that covers problems facing Pennsylvania's cities and possible solutions. Before joining Keystone Crossroads, Margaret produced a 48-part radio series about Pittsburgh's lesser-known history, biking 2,000 miles around the region to do so.