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No One Likes To Miss The Bus: How Commuters Make Room For One More

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Kevin C. Brown
/
90.5 WESA
During rush hour, Port Authority operator Jill Smallwood appeals to the better angels of her riders' natures.

Community can exist in any place where two or more humans gather. Port Authority operator Jill Smallwood sees it at rush hour, as she drives the P1 route from downtown Pittsburgh to Swissvale and back again.

As her bus gets crowded, Smallwood can’t see all the way to the back of the bus, so she’ll appeal to her riders, “Do we have any room in the back?” Most of the time, they make space for one more.

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Margaret J. Krauss is WESA’s senior reporter. She covers development and transportation, and has produced award-winning podcasts on housing, work, and Pittsburgh’s lesser-known history. Before joining the newsroom full time, she covered the challenges facing Pennsylvania cities as a statewide reporter, and spent another life as an assistant editor for National Geographic Kids Magazine in Washington, D.C. She can be reached at mkrauss@wesa.fm.